What does our web order flow look like? 🇻🇳 Vietnam Order Flow Customer-Facing Orders · A General View Customer Vatico Picking & Packing Partner Courier Partner System STEP 1 👤 Customer 🛒 Customer places an order on Vatico’s website 💳 Choose payment method Prepayment Paid upfront before receiving package (eg. credit card) Postpayment Paid upon […]
Lưu trữ hàng tháng: Tháng 5 2026
Part 1: How Our Old Data Layer Worked — Vatico Training 1 The Old Layer(You are here) 2 The New Layer(Part 2) If you are reading this on your first or second week, welcome. Before we talk about how our data warehouse works today (28 July 2026), it helps to understand how it worked before […]
The Ticket That Taught Me What a Problem Actually Is — Vatico Reflection Four drafts. One alert ticket. A lesson about why understanding the problem — really understanding it — has to come before anything else. And why drawing it out on paper first was not a waste of time. On my first week, I […]
One important lesson I learned today is that before attempting to solve a problem, we must first understand the company’s current situation and reality. For example, while working on a ticket regarding the time lag between courier partners marking an order as delivered and our internal system reflecting that update, I initially focused on the […]
